Freedom of Information Act: How to Make a FOIA Request

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• On the other hand, responses sent directly to the individual will limit the impact of an unintended disclosure.
• Everything you need to know about Freedom of Information and how to go about making a request.
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A simple request can be processed faster by the agency than one that is complex. You can also specify the format in which you wish to receive the records (for example, printed or electronic form). There is no specific form that must be used to make a request. You can also search for information agencies have already posted online here on FOIA.gov.

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• This includes appealing a decision if your request for information is denied.
• Please browse the following resources before making a new FOI request.
• Having a way to track requests can help organisations to ensure that responses are well managed and issued within the statutory deadlines.
• We can refuse your request if it is vexatious, repeated or if it would cost too much to comply.
• This describes how FOI requests are logged, tracked and managed.

Each Public Body has one or more FOI Officers whose responsibility it is to handle requests made under the Freedom of Information Act 2014. You can make an environmental information request to private or public companies that have public responsibilities – like water companies. Delivering vital programs, services, and products both in-person and online to Ontarians, overseeing consumer protection and making it easier to run a business in Ontario.

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Online forms should automatically send the requester a copy of the request as confirmation of receipt and record of the content of the request. It must include the requester’s name and contact details such as a return email or postal address. A request must be made in writing and can be submitted through any written channel. It is unlikely that you will be asked to input to the response, but you should provide support and assistance if asked. You should also tell them to include a contact email or postal address for the response to go to. If an individual verbally asks you for information, for example during a medical appointment, you should ask them to put the request into writing and provide them with information about who to contact.

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For example, requests that contain abusive language or threats to staff members, regardless of the legitimacy of the request. Organisations may also be able to refuse requests which they consider to be manifestly unjustified, inappropriate or making improper use of a formal procedure under Section 14 FOIA. In this case the organisation should provide advice to the requestor about how to refine their request so that it does not meet this limit. Organisations may be able to refuse to answer a request under Section 12 FOIA where there is evidence that complying would exceed a cost of £450 to the organisation. A ‘neither confirm nor deny’ (NCND) response can be sent where simply acknowledging that you hold, or don’t hold, the requested information would disclose something about that situation or request. In order to apply a qualified exemption, organisations must assess and evidence that there is a stronger public interest in withholding the information.
Ontario.ca needs JavaScript to function properly and provide you with a fast, stable experience. Everything you need to know about Freedom of Information and how to go about making a request. Of those, only 18 exceeded the time frame. We make clear to all teams that these internal milestones are upper-limit timescales, rather than targets. This demonstrates Legal Services’ recommended time management of FOIs and EIRs within the 20-working day period. I am writing to request the following recorded information under the Freedom of Information Act 2000.